00589     2200205   4500001002100000005001500021035002000036007000300056008004100059020002200100082000800122084001400130100001800144245005300162260004100215300002500256650003500281856004800316990001900364INLIS00000000003265220201216023723  a0010-1220002624ta201216                g          0 ind    a978-979-19561-6-1  a651  a651 KIR m0 aKirom, Bahrul1 aMengukur Kinerja Pelayanan Dan Kepuasan Konsumen  aBandung :bPustaka Reka Cipta,c2010  axi, 218 hal ;c24 cm  aOffice Services/LAYANAN KANTOR  aDINAS PERPUSTAKAAN DAN KEARSIPAN KOTA MEDAN  a51626/PUM/2013