Mengukur Kinerja Pelayanan Dan Kepuasan Konsumen Kirom, Bahrul text Bandung Pustaka Reka Cipta 2010 ind
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xi, 218 hal ; 24 cm Office Services/LAYANAN KANTOR 651 651 KIR m 978-979-19561-6-1 201216 20201216023723 INLIS000000000032652 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)